Search

Privacy Policy

Last updated 26/06/2025

This Privacy Policy describes how we collect, use, and protect your personal data when you visit or make a purchase from our website.

We are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR) and applicable laws in Lithuania, Switzerland, and the European Union.

1. Who We Are

Our store is operated by: South North Avenue MB
Operating in: Lithuania 

2. What Data We Collect

When you use our store, we may collect the following personal information:

  • Account Information: name, email address, shipping/billing address, phone number
  • Order Details: items purchased, order history
  • Payment Information: partial credit card/payment details (processed securely via third-party providers)
  • Technical Data: IP address, browser type, device information, pages visited (via cookies)
  • Communication Data: emails or messages you send us

3. How We Use Your Data

We process your data to:

  • Fulfill and deliver your orders
  • Manage your user account
  • Provide customer service
  • Send transactional or promotional emails (only if you opt in)
  • Improve our website and shopping experience
  • Comply with legal and regulatory requirements

4. Legal Basis for Processing

We collect and use your data only when we have a legal basis to do so. This includes:

  • Performance of a contract: to fulfill your order
  • Legal obligation: for tax, accounting, or regulatory reasons
  • Legitimate interests: improving our service, preventing fraud
  • Consent: for email marketing (you may withdraw consent at any time)

5. Who We Share Data With

We may share your personal data with:

  • Payment processors (e.g., Stripe, PayPal)
  • Shipping carriers (e.g., DHL, local postal services)
  • Analytics or marketing tools (e.g., Google Analytics — anonymized IP)
  • Legal authorities when required

We only share what is necessary and ensure all third parties comply with GDPR.

6. Data Retention

We retain your data for as long as necessary to:

  • Fulfill your orders
  • Comply with legal requirements (typically up to 10 years)
  • Maintain your account (you can request deletion anytime)

7. Your Rights Under GDPR

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion (“right to be forgotten”)
  • Object to or restrict processing
  • Withdraw consent at any time
  • Request data portability

To exercise any of these rights, contact us at [email protected].

8. Cookies & Tracking

We use cookies to improve site functionality, track usage, and personalize your experience. You can manage or disable cookies in your browser settings.

For full details, see our [Cookie Policy].

9. Data Security

We use SSL encryption and security best practices to protect your data. However, no system is 100% secure, so we cannot guarantee absolute protection.

10. Transfers Outside the EU

If your data is transferred outside the EU/EEA (e.g., to servers or service providers), we ensure it is protected by appropriate safeguards (such as Standard Contractual Clauses).

11. Updates to This Policy

We may update this Privacy Policy occasionally. The latest version will always be posted on this page.

12. Contact

If you have questions or concerns about how we handle your data, contact us:

Email: [email protected]